SMS Consent Language — Epic ERA Shield Fall Alert Program

    Epic Global Innovations Inc.

    Last updated: August 5, 2026

    What this program does

    When a worker's employer adds you as a supervisor or emergency contact in the Epic ERA application, you may be sent a one-time text message asking whether you want to receive automatic fall alerts for that worker. This page explains exactly what that program involves. You are not required to opt in. Being added as a contact does not automatically enroll you in text messaging, and opting in is entirely optional. If you do not opt in, you simply will not receive SMS alerts — you remain in the system either way, and this has no effect on your ability to be contacted through other means (such as email, which is unaffected by this program).

    How you opt in

    1. A worker's employer or administrator adds you as a safety contact through the Epic ERA application.
    2. You receive a one-time text message asking you to confirm:

      "Epic ERA Shield: [Employer Name] listed you as a safety contact for [Worker Name]. Reply YES to receive automatic fall alerts. Up to 10 msgs/month. Msg & data rates may apply. Reply HELP for help, STOP to cancel."

    3. Reply YES to confirm. You'll receive a confirmation message:

      "Epic ERA Shield: You are confirmed to receive fall alerts for [Worker Name]. Up to 10 msgs/month. Msg & data rates may apply. Reply HELP for help, STOP to cancel."

    4. From that point forward, you'll receive a text message if a fall is detected for that worker, or during scheduled system tests.

    If you do not reply YES, you will not receive any further messages, and no alerts will be sent to you.

    What messages you'll receive

    This program sends transactional safety alerts only — never marketing or promotional messages. You will only receive a message when a fall event is detected for a worker who has listed you as a safety contact, or during a scheduled system test. Message frequency: up to 10 messages per month. Message and data rates may apply.

    How to stop messages (opt out)

    Reply STOP to any message at any time. You will receive one final confirmation that you've been unsubscribed, and no further messages will be sent. The worker's employer/administrator will also be notified that you've opted out.

    "You have been unsubscribed from Epic ERA Shield fall alerts. No further messages will be sent."

    How to get help

    Reply HELP to any message, or contact us directly at support@epiceraalert.com or 1-888-460-0699.

    "Epic ERA Shield fall alerts from Epic Global Innovations. Up to 10 msgs/month. Support: support@epiceraalert.com or 1-888-460-0699. Msg & data rates may apply. Reply STOP to cancel."

    Your data

    Your phone number is used only to deliver this fall alert program. We do not sell or share your phone number or SMS opt-in status with third parties for marketing purposes. See our full Privacy Policy for details on how we handle your information.

    Frequently asked questions

    Do I have to opt in?

    No. Opting in is completely optional and is not required to use any Epic ERA product or service.

    Can I opt in on behalf of someone else?

    No — consent must come directly from the person receiving the messages. Employers and workers can list someone as a contact, but that person must personally reply YES before any alerts are sent to them.

    What if I opt out by accident?

    Reply UNSTOP is not currently supported for this program — if you opt out and want to resume receiving alerts, ask the worker's employer/administrator to re-send the consent request from the Epic ERA application, or contact support@epiceraalert.com.

    Is my information shared with anyone else?

    No, not for marketing purposes. See our Privacy Policy for full detail on data handling.

    Contact

    Epic Global Innovations Inc. — 100 Pine Street, Suite 205, Bellingham, WA [ZIP — placeholder]. Email: support@epiceraalert.com. Phone: 1-888-460-0699.